E-Commerce or M-Commerce?

“Mobile is the perfect example of what is enabling economic growth in the technology sector.”
- Max Levchin -

As a web company we are increasingly aware of the growing trends in eCommerce. The fastest growing trend in eCommerce is mCommerce or mobile commerce.

Statistically it is much more likely that eCommerce customers will be interacting with your website from a smartphone or tablet than a desktop!  In fact more than half of all internet traffic shopping is now done from a mobile device. With this knowledge it is important to make sure your website is primed for mobile viewing.

 

During the 2018 shopping season:  Thanksgiving Day, Black Friday, and Cyber Monday all demonstrated sizable year-over-year sales growth.

According to Adobe Analytics - which measure transactions from 80 of the top 100 U.S. online retailers – online spending on Thanksgiving 2018 hit $3.7B, representing a 27.9 percent growth rate in comparison to 18.3 percent growth rate in 2017. Online sales on Black Friday increased 23.6 percent from 2017, to $6.2B. More than $2B of these revenues came from smartphones with 33.5% percent of total sales attributed to mobile, up from 29 percent the year before. Cyber Monday was the biggest sales day of the year with online revenues of $7.9B, an increase of 19.3 percent from 2017. Over half of the visits — 54.3 percent — came from mobile devices!

Over the five-day period, online shopping with mobile devices represented 54.3 percent of all site visits (46.6 percent smartphones, 7.7 percent tablets) with mobile devices accounting for 35.9 percent of revenue!

Many consumers place online orders and schedule in store pick-ups. In the industry these are known as BOPIS orders or “buy online, pick up in store.” Adobe reports that BOPIS orders were up 73 percent from Thanksgiving 2018 to Black Friday 2018. According to the International Council of Shopping Centers, among consumers who utilized BOPIS, 64 percent made an additional in-store purchase.

Mobile users have outnumbered visitors on desktops for a long time with respect to catalog browsing but, the number of mobile purchasers is increasing every day as indicated by Adobe Analytics.  With this in mind it is essential to convert mobile users!

Explicitly speaking if you’re in the business of eCommerce you MUST cater to mobile shoppers. Failing to do so is to disregard the majority of your potential customers. This has obvious implications with consideration to the design of your website, eCommerce SEO and, the importance of optimizing your website for mobile search results.

Let our experts optimize your eCommerce business for mobile devices today!

Source: https://www.practicalecommerce.com/sales-report-2018-thanksgiving-black-friday-cyber-monday


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